Contact Us
Got a question about one of our casino reviews, a suggestion for a site we should cover, or something on our pages that doesn't look right? This is the place to reach us. The team behind Online Casinos Australia reads every message and aims to respond within one to two business days.
What We Can Help With
We are an independent comparison and review site for Australian players. We do not operate any casino, accept deposits or handle gambling accounts. With that in mind, here are the kinds of enquiries we can and cannot assist with:
- Casino reviews and rankings — feedback on how we've assessed a particular site, or a query about our editorial methodology
- Bonus or promotion details — questions about how we describe an offer, or a term you'd like us to clarify
- Payment method coverage — if you think we've missed a deposit or withdrawal option relevant to Australian players, let us know
- Errors or outdated information — if something on our pages is factually incorrect or no longer current, we want to know promptly
- Responsible gambling resources — if you need support or guidance, see our responsible gambling page for contacts and tools
- Business and partnership enquiries — general commercial correspondence is welcome; our editorial independence is not negotiable
For anything relating to a specific casino account — deposits, withdrawals, disputed bonuses, account verification — you will need to contact that casino's support team directly. We have no access to player accounts on any platform.
Editorial Independence
Online Casinos Australia earns revenue through affiliate arrangements. When a reader follows a link to a casino and creates an account, we may receive a commission. That commercial relationship has no bearing on how casinos are ranked or reviewed. Operators cannot pay for a higher position, and every write-up on this site reflects our own research and assessment. Our about us page explains this in more detail, including how we decide which casinos appear on our pages and which do not.
Responsible Gambling
If you or someone you know is experiencing difficulty with gambling, please do not wait to seek help. Useful contacts for Australian players include the National Gambling Helpline on 1800 858 858 (free, 24 hours) and Gambling Help Online at gamblinghelponline.org.au. Our responsible gambling page lists further resources and explains the tools — spending limits, cooling-off periods, self-exclusion — that reputable offshore casinos make available to players.
Legal and Terms
Use of this site is governed by our terms and conditions. Content on designfordignity.com.au is intended for adults aged 18 and over. The casinos reviewed on this site are offshore operators and are not licensed under Australian domestic law; it is the player's responsibility to understand the laws that apply in their state or territory before registering with any platform.
Response Times
We aim to reply to all genuine enquiries within one to two business days. During busy periods — particularly around the launch of new reviews or major promotions — it may take a little longer. We appreciate your patience and will always reply.